TECO Peoples Gas Named Customer Champion for Fourth Year in a Row

Residential customers value utility’s service-focused efforts

TAMPA, Fla.–(BUSINESS WIRE)–TECO Peoples Gas was again designated a Customer Champion by Market
Strategies International. The company achieved the highest “Engaged
Customer Relationship” score out of 128 electric, natural gas and
combination utilities. The score is based on factors that include brand
trust, product experience and service satisfaction.

“We thank our more than 370,000 customers for their trust, and our team
members across the state who work with them each and every day,” said
T.J. Szelistowski, president of Peoples Gas. “We are focused on
delivering reliable and affordable energy through an experience that
exceeds our customers’ expectations.”

Earlier this year, Peoples Gas received the highest overall score in the
nation for the fourth year in a row in the 2017 Utility Trusted Brand &
Customer Engagement™: Residential study. The Cogent Reports™ study by
Market Strategies International provides a comprehensive view into
utilities’ relationships with their residential customers.

More than 59,000 residential utility customers responded to the survey.

Peoples Gas has also been designated an Environmental Champion by the
same group.

Peoples
Gas System, Florida’s largest natural gas distribution utility,
serves about 375,000 customers across Florida. Peoples Gas is a
subsidiary of Emera Inc., a geographically diverse energy and services
company headquartered in Halifax, Nova Scotia, Canada.

Contacts

TECO Peoples Gas
Media Contact:
Sylvia Vega, 813-228-4381