Tantalus and UtilityHawk Partner to Deliver an Integrated Smart Grid Consumer Portal

City of Douglas, Georgia among the first utilities to leverage the
combined Tantalus smart grid & UtilityHawk consumer portal solution

RALEIGH, N.C. & COLORADO SPRINGS, Colo.–(BUSINESS WIRE)–#AMI—Tantalus
Systems, a leading provider of smart grid networks and applications,
and UtilityHawk
Solutions, a developer of user-friendly consumer engagement systems,
have teamed up to provide a cost-effective utility and consumer smart
grid portal solution.

The integrated system leverages real-time interval consumption data from
the Tantalus Utility Network (TUNet®) to provide utilities and consumers
with precise monitoring of electric, water and gas usage. TUNet is
unique in its ability to deliver granular data – i.e. interval data
delivered on the interval – to utilities in a cost-effective manner and
in virtually any terrain. Integrating UtilityHawk’s robust consumer
portal with TUNet leverages real-time access to interval consumption
data to help reduce wasted energy and high bills through proactive
alerts of potential leaks or abnormally high usage.

The City of Douglas, Georgia is now deploying the combined Advanced
Metering Infrastructure (AMI) and portal solution for its residential,
commercial and industrial accounts. “We are excited to use our smart
grid infrastructure investments to deliver real savings and improved
service to our customers,” remarked Jan McLarnon, AMI Coordinator for
the City of Douglas. “Recently, our Customer Service team was able to
use the TUNet-integrated UtilityHawk portal to identify a major water
leak at a customer’s home. We were able to notify the customer
immediately to help avoid an excessive bill and hundreds of gallons of
wasted water. We’re excited to expand access to this integrated
application to further enhance customer service for our residential,
commercial and industrial accounts.”

UtilityHawk is an intuitive and configurable consumer engagement
solution designed to help electric or multi-commodity utilities expand
online services and increase customer satisfaction. The solution
integrates interval consumption data, delivered by AMI networks such as
TUNet, enabling utilities and consumers to monitor usage, view
up-to-date billing information and receive alerts.

An integrated portal helps utilities prevent high bill complaint calls
and resolve billing issues quicker and more accurately. UtilityHawk
automatically identifies irregular usage and leaks so that consumers can
be pro-actively notified via text, e-mail or automated call. The system
also provides affordable Meter Data Management System (MDMS)
capabilities that offer cost savings and improve operational efficiency.

“Tantalus provides one of the most reliable, highest performing smart
grid platforms available,” commented Bobby Lee, President of UtilityHawk
Solutions. “This partnership will deliver measurable value to utilities
because it enables their customers to benefit directly from the
utility’s AMI investments. The portal also supports utility staff with a
comprehensive set of tools to perform daily tasks more quickly and
efficiently.”

“Tantalus’ commitment to increasing the value of our customers’ smart
grid investments is our highest priority,” said Chris Germano, Vice
President, Product Marketing for Tantalus. “We are pleased to partner
with UtilityHawk to offer a proven and affordable portal option for our
utility customers. This application truly leverages TUNet’s abilities to
push real-time interval data from the edge of the grid. These synergies
allow both utilities and consumers to access timely data so that they
can be notified of potential issues and take immediate action.”

Tantalus continues to expand its footprint of deployed edge computing
devices as well as its ecosystem of smart grid application partners that
support open-platform Linux networking. By extending data analytics and
exponential computing power to every endpoint, TUNet offers a
future-ready smart grid system capable of improving the operating
reliability and efficiency of distribution grids both today and in the
future.

About Tantalus

Tantalus provides TUNet® – the Tantalus Utility Network – which is an
award winning end-to-end communications platform utilizing IP-based
networks including Fiber, WiMAX and cellular as well as 220 & 900 MHz
wireless RF. TUNet is purpose built for the Smart Grid and unites
utility applications through distributed, Linux-based edge computing
capability at every endpoint. The result is enhanced value across all
utility departments through integrated solutions such as AMI, outage
management, power quality monitoring, load management, distribution
automation and grid optimization that are both cost-effective and
practical to deploy throughout urban and rural service areas. For more
information, please visit www.tantalus.com.

About UtilityHawk

UtilityHawk™ is an affordable Web-based, customer portal solution that
helps utilities improve customer service and build stronger client
relationships. By presenting useful data and actionable information,
utility customers have more control over their electric, water, and gas
consumption. Utility employees benefit through a reduction in support
calls, easier resolution of high bill issues, and improved operational
efficiencies.

Contacts

Tantalus
Laura Wright, 919-538-0732
Marketing Communications
Manager
lwright@tantalus.com
www.tantalus.com
Twitter:
@TantalusCorp
or
UtilityHawk Solutions
Todd Brehe,
719-694-1979
Director
Todd@AmCoBi.com
www.UtilityHawk.com