Pennsylvania American Water Unveils Interactive Map to Spotlight Pipeline Projects

Map displays project details, dollars invested and streets with
planned upgrades

HERSHEY, Pa.–(BUSINESS WIRE)–#aginginfrastructure–Pennsylvania American Water customers have a new tool at their disposal
to see where their water bill dollars are flowing. The company today
announced the launch of an interactive web-based map of its 2017
infrastructure upgrade projects. The user-friendly map allows the public
to view details about water and wastewater pipe projects across the
company’s service areas.

“Often, customers do not see their water bills at work because we may
not be upgrading infrastructure in their neighborhood, and underground
water and wastewater pipes are typically considered out of sight, out of
mind,” said Pennsylvania American Water President Jeffrey McIntyre.
“This innovative tool showcases our projects and provides details using
an interactive map that is accessible from any computer or smartphone.”

McIntyre stated 52 cents of every dollar of the customer’s monthly bill
is reinvested into system improvements and replacing aging
infrastructure, while 29 cents is directed to operating expenses such as
fuel and power, and the remaining 19 cents goes for tax-related costs.
Each year, Pennsylvania American Water typically invests $250 million –
$300 million for maintenance and upgrades to its water and wastewater
systems.

“It is widely known that our nation’s water and wastewater
infrastructure is aging and needs to be repaired or replaced,” McIntyre
said. “Our engineering and operations teams work closely with local
communities to identify problem areas, which helps us plan where to
proactively replace and upgrade our infrastructure. For customers, it
means improved service reliability, water quality and fire protection.”

The map is located on Pennsylvania American Water’s website under the
Water Quality tab and System Updates page at https://amwater.com/paaw/water-quality/system-updates.
It features summaries of pipe upgrades across the state, total dollars
invested and length of pipe being installed. Users can navigate the map
by panning and zooming similar to other popular web-based maps. By
clicking on individual projects, users can see specific project details
including affected streets. Projects shown on the map are expected to be
completed by the end of the year.

Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK),
is the largest investor-owned water utility in the state, providing
high-quality and reliable water and/or wastewater services to
approximately 2.3 million people. With a history dating back to 1886,
American Water is the largest and most geographically diverse U.S.
publicly traded water and wastewater utility company. The company
employs more than 6,800 dedicated professionals who provide regulated
and market-based drinking water, wastewater and other related services
to an estimated 15 million people in 47 states and Ontario, Canada. More
information can be found by visiting www.amwater.com.

Contacts

Pennsylvania American Water
Terry Maenza
T: 610-670-7789 ext.
1009
M: 610-849-6484
[email protected]