NineStar Connect Teams Up with HomeServe to Expand Service Offers

GREENFIELD, Ind.–(BUSINESS WIRE)–#HomeRepairs—NineStar
Connect (NineStar), a smart utility cooperative serving members in
central Indiana and HomeServe
USA (HomeServe), a leading provider of home repair solutions, today
announced expanded service offers to support the home repair needs of
residents in the NineStar territory. NineStar will expand its diverse
portfolio of service offerings and make HomeServe’s optional repair
service plans available to NineStar member customers.

Through the program, HomeServe will offer a suite of service plans that
cover repairs to the exterior electrical components that connect to the
NineStar system, interior electric wiring, water heaters, heating and
cooling systems. All of these repair service plans are designed to
shield homeowners from the inconvenience and unexpected expenses
associated with repairs to these systems.

“NineStar prides itself as being a full service provider for our
customers, so we are pleased to work with HomeServe to provide our
members with additional valuable services to help them around the home,”
said Michael R. Burrow, President and CEO of NineStar Connect.
“HomeServe service plans provide homeowners with an optional peace of
mind solution so they can be better prepared in the event of an
unexpected repair to one of these important systems.”

HomeServe’s Exterior Electric Line service Plan, for example, offers
homeowners protection against the expense and inconvenience of repairs
to their home’s exterior electrical components that connect to the
NineStar electric system. This can include repairs to the weatherhead,
riser pipe, insulators, meter base and service entrance cable. These
repairs can be costly and are not typically covered by basic homeowners
insurance. All the HomeServe plans provide customers with access to a
Repair Hotline that is accessible 24 hours a day, 365 days a year, and
local, licensed, and insured technicians that will come to their home
for repairs. Plans start at $5.49 a month.

“Our cost-effective service plans provide a better way for customers to
pay for and obtain repairs through our reliable network of qualified
local contractors,” said John Kitzie, CEO of HomeServe USA. “HomeServe
shares the same level of commitment to customer service as NineStar
Connect. It’s important for NineStar member customers to know that if
they have an electrical or other repair emergency, they have an
available service to turn to.”

NineStar members will receive details about the new program in the mail
over the coming week. For more information, contact HomeServe toll-free
at 1-833-334-1874 or visit www.HomeServeUSA.com.

About NineStar Connect

NineStar Connect is a smart utility located in Hancock County, Indiana.
The only rural co-op in the United States to offer phone service, fiber
optic internet, electricity, water and sewer services, NineStar
Connect’s mission is to deliver the utility infrastructure needed to
drive economic development and growth for rural communities. More
information is available at www.ninestarconnect.com.

About HomeServe

HomeServe USA Corp. (HomeServe) is a leading provider of home repair
solutions serving 3.4 million customers across the US and Canada under
the HomeServe, Home Emergency Insurance Solutions, Service Line
Warranties of America (SLWA) and Service Line Warranties of Canada
(SLWC) names. Since 2003, HomeServe has been protecting homeowners
against the expense and inconvenience of water, sewer, electrical, HVAC
and other home repair emergencies by providing affordable repair
coverage, installations and quality local service. As an A+ rated Better
Business Bureau Accredited Business, HomeServe is dedicated to being a
customer-focused company supplying best-in-class repair plans and other
services to consumers directly and through over 500 leading municipal,
utility and association partners. For more information about HomeServe,
a 2017 Connecticut Top Workplace winner and recipient of eighteen 2018
Stevie Awards for Sales & Customer Service, or to learn more about
HomeServe’s affordable repair plans, please go to www.homeserveusa.com.
To connect with HomeServe on Facebook and Twitter, please visit www.facebook.com/homeserveusa
and www.twitter.com/homeserveusa.

Contacts

NineStar Connect
Linda Muskin, 847-432-7300
[email protected]
or
HomeServe
USA
Myles Meehan, 203-356-4259
[email protected]
or
Hill+Knowlton
Strategies for HomeServe USA
Merrie Leininger, 775-846-0664
[email protected]