Intelsat Supports Hurricane Disaster Relief and Recovery Operations Throughout the Caribbean and United States

Intelsat EpicNG and IntelsatOne Managed
Services Help Return Communications to Disaster-Stricken Islands;
Provide Media Distribution Network for Televised Benefits

LUXEMBOURG–(BUSINESS WIRE)–#EpicNG–Intelsat S.A. (NYSE: I), operator of the world’s first Globalized
Network and leader in integrated satellite communications, announced
today its support of multiple organizations providing relief services in
the Caribbean as well as helping local and U.S. businesses recover from
the three hurricanes that devastated the regions.

Beginning in late August and lasting through most of September,
Hurricanes Harvey, Irma and Maria created widespread destruction across
many island nations in the Caribbean as well as the southern United
States. The storms left businesses and thousands of residents without
basic necessities, and the loss of communications services has disrupted
national and local economics and hampered the efforts of relief
organizations trying to help residents recover and begin rebuilding.

Intelsat is providing communications services using its Globalized
Network and IntelsatOne Flex managed service, a customizable offering
that aggregates space segment, the Intelsat EpicNG high
throughput satellites and the IntelsatOne terrestrial network into a
simplified, unified ecosystem to quickly deliver bandwidth where it is
needed most.

Intelsat’s support efforts began even before the first storm approached
land, initiating disaster recovery and restoration plans for customers
across the media, broadband and mobility sectors with operations
established in the projected paths of the storms. In some cases,
customers transitioned hub operations and relocated staff to Intelsat
teleport locations, maintaining unimpaired operations throughout the
storms.

Intelsat’s satellites and teleports also provided restoration services
and helped deliver news coverage in the wake of the storms. With
broadcasters being significantly impacted by the flood in Houston,
Intelsat’s Galaxy 16 satellite was used to provide vital connectivity to
re-establish services. In Puerto Rico, capacity was allocated to provide
connectivity from New York to the devastated island.

In addition to assisting existing commercial accounts with the
protection of their networks, Intelsat has served an invaluable role in
delivering broadband capabilities to first responders. On Saint John, in
the U.S. Virgin Islands, Intelsat is supporting the Global Disaster
Immediate Response Team (DIRT), an international, non-governmental
organization (NGO) that responds quickly in the wake of disasters to
provide medical assistance, communications access, and search and rescue
support. Global DIRT is using IntelsatOne Flex services, antennas and
kits donated by Intelsat to support communications at multiple sites,
including a medical clinic, and also coordinating multiple NGOs
operating on the island.

Intelsat is also contributing support to BT’s Satellite Emergency
Response Team, a group of engineers based in the United Kingdom, whom
quickly responds to disasters. The team set up in local community
centers across Turks & Caicos, the British Virgin Islands and Anguilla
to deploy broadband connectivity services.

In Puerto Rico, Intelsat is working with antenna manufacturer Kymeta to
deliver mobile communications to Liberty Global Puerto Rico in support
of Liberty’s Wi-Fi tour. Three vehicles, dubbed Liberty 1, 2 and 3 are
travelling throughout Puerto Rico for the over the next eight weeks as
part of a caravan that will deliver basic necessities and Internet
connectivity to residents in 29 remote towns. Intelsat donated
high-throughput bandwidth from the Intelsat EpicNG network and
Intelsat’s managed services platform. Working with Kymeta’s
roof-mounted, electronically steered flat panel antennas installed on
the vehicles, this combination delivers connectivity of up to 20 Mbps
forward and 1Mbps return. Liberty is documenting its efforts on the
website http://restorepr.blogspot.com/.

Intelsat is also helping return communications to normal levels in
Puerto Rico, including working with AT&T and Verizon to provide VSAT
services to restore communications for enterprise customers. The
Intelsat Ku-band broadband service is helping banks and pharmacies open
for customers again as well as providing communications support for the
Puerto Rican government and FEMA.

Lastly, with disaster response underway, Intelsat was honored to
contribute services to a national televised fundraiser. Intelsat, along
with our strategic sales partner Vista Worldlink, also supported the
broadcast of One Voice: Somos Live! A Concert for Disaster Relief on
Oct. 14. The telethon and concert was held to bring awareness about the
devastation of the storms and to raise funds to support Puerto Rico as
well as impacted areas in the United States, Mexico and other areas of
the Caribbean.

“Satellite solutions are unique in their ability to provide near-instant
communications networks in areas where disasters have crippled
terrestrial infrastructure,” said Kurt Riegelman, Senior Vice President,
Sales and Marketing, Intelsat. “The reach and quick response of
satellite, including the only geostationary HTS services covering the
region, combined with the IntelsatOne Flex managed service, is helping
relief efforts in the immediate aftermath of the storms and will also
play an important role in helping the islands and their residents return
to a normal, day-to-day activities.”

About Intelsat

Intelsat S.A. (NYSE: I) operates the world’s first Globalized Network,
delivering high-quality, cost-effective video and broadband services
anywhere in the world. Intelsat’s Globalized Network combines the
world’s largest satellite backbone with terrestrial infrastructure,
managed services and an open, interoperable architecture to enable
customers to drive revenue and reach through a new generation of network
services. Thousands of organizations serving billions of people
worldwide rely on Intelsat to provide ubiquitous broadband connectivity,
multi-format video broadcasting, secure satellite communications and
seamless mobility services. The end result is an entirely new world, one
that allows us to envision the impossible, connect without boundaries
and transform the ways in which we live. For more information, visit www.intelsat.com.

Contacts

Intelsat
Jason Bates
Media Communications Manager
+1-703-559-7004
[email protected]