GridPoint and ServiceChannel Collaborate to Offer Enhanced Asset and Equipment Management Solution

Streamlined Equipment Monitoring and Failure Resolution for
Facilities Managers Saves Energy, Cost, and Enhances Customer Comfort

RESTON, Va.–(BUSINESS WIRE)–GridPoint
announced today that the company has joined ServiceChannel’s
new solution partner ecosystem to combine proactive equipment
monitoring with predictive failure resolution for building owners and
managers. The collaboration with ServiceChannel,
the leading SaaS service automation platform for facilities managers and
contractors, simplifies and automates the identification of a
facilities-related problem, as well as the actions needed for
resolution, for mutual customers.

The streamlined process will help ensure optimal operation and uptime
for critical equipment such as HVAC units, refrigerators, lights, and
more. When GridPoint’s smart building solution detects an issue,
ServiceChannel will automatically dispatch a qualified technician and
track the ensuing workflow, saving critical time, minimizing unnecessary
energy use, and allowing for ultimate transparency in the resolution
process.

GridPoint provides critical insights into equipment health and
performance to help customers automate and control sites, lower energy
spend, and proactively manage day-to-day operations. The solution
utilizes three dimensions of data to create the most accurate picture of
energy usage within a building: granular data at the equipment-level,
real-time data, and historical data. The data is then visualized through
a state-of-the-art software platform and mobile application, enabling
customers to learn more about their energy patterns and adapt operations
to maximize savings.

ServiceChannel recently announced its solution partner
program, allowing validated partners, like GridPoint, to provide an
integrated solution with the ServiceChannel platform, granting customers
a broader set of capabilities, greater system transparency, and more
advanced automation and efficiency through one common user experience.

“Lower costs, less energy, and better customer comfort – that’s what our
customers care about,” said Tom
Buiocchi, ServiceChannel’s CEO. “Our collaboration with GridPoint
enables us to leverage our respective technical strengths to deliver
these benefits more holistically and automatically.”

“ServiceChannel’s advanced service automation solutions and ability to
quickly bring visibility and transparency to equipment issues are the
obvious next steps to GridPoint’s issue identification abilities,” says
Mark Danzenbaker, President at GridPoint. “Our goal is to make the life
of the facilities manager easier by taking that in-between
responsibility off of them and drastically reduce downtime when an issue
occurs.”

About ServiceChannel

ServiceChannel provides facilities managers with a single platform to
source, procure, manage and pay for repair and maintenance services from
commercial contractors across their enterprise. By delivering
unprecedented transparency and data-driven analytics of service quality,
across all trades, locations and contractors, facilities managers drive
significant brand equity and ROI for their organizations without
outsourcing or investing in new infrastructure. The world’s leading
global brands use ServiceChannel solutions daily to help optimize
millions of transactions and billions of dollars of spend
annually. Learn more: servicechannel.info.

About GridPoint

GridPoint is a smart buildings technology leader that makes site
optimization simple. GridPoint’s platform provides visibility into
facility operations to help customers automate and control sites, lower
energy spend and proactively manage day-to-day operations. GridPoint’s
customers include 4 of the top 10 retailers by total sales, 3 of the top
10 casual dining restaurants, 5 of the top 20 quick serve restaurants,
leading commercial and industrial enterprises, and major government and
educational institutions. Powered by the best data, GridPoint is
validated in a variety of industries across North America. To learn
more, visit www.GridPoint.com.

Contacts

GridPoint
Katie O’Shea, Marketing Manager
703-667-7051
[email protected]