FATHOM Implementation Helps Phoenix Water Utility Reduce Water Loss by Five Percent Annually

Preliminary assessment shows a five percent decrease in apparent
water loss following water meter update and deployment of FATHOM
advanced analytics solutions

PHOENIX–(BUSINESS WIRE)–FATHOM
Water Management Inc. (“FATHOM”), the utility-to-utility Smart Grid
for Water technology leader, today announced preliminary results from
the company’s study on a large-scale water meter and management software
update that was conducted for Phoenix-based Global
Water Resources Inc. (“GWR”), a pure-play water resource management
company. FATHOM’s initial findings highlight a five percent decrease in
potable water loss after the replacement and retrofit of 19,025 meters
in three key service areas.

FATHOM has worked with GWR, which owns and operates nine utility
companies with service areas in metropolitan Phoenix, since 2013. Due to
aging metering infrastructure, GWR was not capturing all volumetric
based revenue and was seeing an increase in apparent water loss.

In 2016, GWR approached FATHOM to implement an Advanced Metering
Infrastructure (AMI) solution to decrease apparent water loss and boost
revenue capture capabilities for the utility. The new smart meters and
big data management platform allow for utility employees to read and
monitor water meter activities remotely. GWR has reduced truck rolls and
field visits with this updated hardware and software solution, while
providing better service to customers.

“A water utility is only as good as its data,” said Jon Corwin, VP and
General Manager of Global Water Resources. “With updated,
remotely-accessed water meters, our team is driving down our apparent
water loss. This retrofit has not only enabled our team to function more
efficiently and better serve our customers, but it allows us to conserve
water resources and promote responsible water use within our community.”

“It is more important than ever to help our water utilities do more with
declining resources,” said Jason Bethke, President of FATHOM. “As
conservation and water scarcity continues to grow across the United
States and around the world, our solutions will help utilities gain
success in this new reality. FATHOM values our ongoing partnership with
Global Water Resources and we are pleased to continue to provide
reliable and cost-effective smart water technologies to Phoenix-area
customers.”

About FATHOM

FATHOM provides comprehensive meter-to-customer solutions to help water
utilities do more with declining resources. FATHOM’s cloud-based
geospatial offerings, including Meter Data Management (MDM), Customer
Information System (CIS) and U2You (Utility-to-You) online customer
portal, are rapidly deployable, risk-free and transform live meter data
into a proven, turn-key, single-source, meter-to-cash solution. Founded
in 2003, the company has more than 150 employees based in Phoenix,
Austin, and Alpharetta, GA and over 150 public water systems and
partners. To learn more, visit www.gwfathom.com.
There is strength in numbers.

About Global Water Resources

Global Water Resources, Inc. is a leading water resource management
company that owns and operates nine utility companies which provide
water, wastewater, and recycled water services. The company’s service
areas are located primarily in growth corridors around metropolitan
Phoenix. Global Water recycles nearly 1 billion gallons of water
annually. To learn more, visit www.gwresources.com.

Contacts

Antenna Group for FATHOM
Katy Poniatowski, +1-415-977-1922
[email protected]