EWEB Realizes Customer Safety and Service Goals with Sensus Stratus Electricity Meter

Oregon-based utility deploys the 1 millionth Stratus meter sold by
Sensus

RALEIGH, N.C.–(BUSINESS WIRE)–#Sensusnews–(Click
to Tweet) – As Oregon’s largest customer-owned public utility,
the Eugene
Water & Electric Board (EWEB) staff put their customers first in
everything they do. That includes their deployment of metering
technology.

“Safety and the ability to provide better, faster and more affordable
customer service are our biggest priorities when it comes to our
technology investments,” said Chris Jones, Advanced Metering Project
Manager, EWEB.

For this reason, the majority of residential meters they chose to deploy
when upgrading to advanced
metering infrastructure (AMI) were Stratus®
electricity meters from Sensus,
a Xylem brand. Though early in their deployment of advanced electricity
and water meters, EWEB has implemented the one millionth Stratus meter
manufactured and sold by Sensus, and the utility expects significant
improvements in accuracy, safety, affordability and reliability as the
project continues.

“Meter reading is working fantastically, with well over 99 percent read
success,” said Jones. “It’s not surprising that Sensus has sold a
million of them, because they work great.”

The UL-certified Stratus meter features innovative sensors for
hot-socket detection, a redesigned power supply for increased
over-voltage protection and better transient performance than competing
meters. The meter also includes patented intelligence to independently,
remotely and safely shut off the meter if a safety-related issue is
detected. The Stratus meter supports multiple applications including outage
management, opt-in/opt-out and conservation
voltage reduction (CVR).

“We’re a college town, so the remote connect/disconnect and
opt-in/opt-out features can save us critical time and resources with all
the students coming and going,” said Jones. “And the hot-socket
detection is an essential safety feature, something that simply hasn’t
been available in electric meters before.”

With nearly 3,000 of its 93,000 electric meters upgraded, the EWEB team
expects Stratus to help make cost-effective use of their infrastructure
and improve the customer service experience.

“As a utility that places safety and reliability front-and-center for
their customers, EWEB represents the ideal user of the Stratus meter,”
said Greg Myers, Sensus Vice President, Global Electric Marketing and
Partnerships. “We look forward to working with them as they continue to
roll out this technology to additional customers.”

About Sensus
Sensus helps a wide range of public service
providers—from utilities to cities to industrial complexes and
campuses—do more with their infrastructure to improve quality of life in
their communities. We enable our customers to reach farther through the
application of technology and data-driven insights that deliver
efficiency and responsiveness. We partner with them to anticipate and
respond to evolving business needs with innovation in sensing and
communications technologies, data analytics and services. Learn more at sensus.com
and follow @SensusGlobal on Facebook,
LinkedIn,
Twitter
and Instagram.

About Xylem
Xylem (XYL) is a leading global water technology
company committed to developing innovative technology solutions to the
world’s water challenges. The Company’s products and services move,
treat, analyze, monitor and return water to the environment in public
utility, industrial, residential and commercial building services
settings. With its October 2016 acquisition of Sensus, Xylem added smart
metering, network technologies and advanced data analytics for water,
gas and electric utilities to its portfolio of solutions. The combined
Company’s nearly 16,000 employees bring broad applications expertise
with a strong focus on identifying comprehensive, sustainable
solutions. Headquartered in Rye Brook, New York with 2016 revenue of
$3.8 billion, Xylem does business in more than 150 countries through a
number of market-leading product brands.

The name Xylem is derived from classical Greek and is the tissue that
transports water in plants, highlighting the engineering efficiency of
our water-centric business by linking it with the best water
transportation of all – that which occurs in nature. For more
information, please visit us at www.xylem.com.

Contacts

For Sensus
Kim Genardo, 919-376-2566
[email protected]
or
Mark
Van Hook, 919-459-6481
[email protected]