City of Azusa Looks to the Future with Selection of Sensus AMI Solution

“The Canyon City” seeks to modernize its utility services and
operations

RALEIGH, N.C.–(BUSINESS WIRE)–#CAdrought–Though situated along the historic Route 66, the City
of Azusa, California, views its utility services with an eye toward
the future. That’s why the City’s utility, Azusa Light & Water (ALW), is
upgrading its infrastructure with the latest smart metering technology.

“Technology is advancing, and we want to make sure we’re taking
advantage of the latest innovations to better serve our customers,” said
ALW’s Assistant Director of Utilities – Customer Care & Solutions, Cary
Kalscheuer.

For years, ALW has consistently delivered reliable electricity and low
cost, safe drinking water to its customers. As part of its continued
effort to improve essential services, the Utility Board recently
approved a contract with Sensus,
a Xylem brand, to upgrade ALW’s metering infrastructure with an Advanced
Metering Infrastructure (AMI) solution.

ALW provides electric and water services to the City of Azusa, and water
to portions of the surrounding cities of Glendora, Covina, West Covina
and Irwindale.

The AMI project will include the replacement of about 23,000 water
meters and about 16,000 electric meters. ALW will use Sensus iPERL®
water meters and the FlexNet®
communication network, an advanced, two-way system offering
point-to-multipoint functionality and secure, reliable data transmission.

“The versatility of the FlexNet system was a big differentiator for us,
as the network can read both water and electric meters across ALW’s
broad service territory,” said Kalscheuer. “Additionally, the accuracy
of the iPERL meters will help us to detect leaks and follow up with
customers well before they get a high water bill.”

“We will also be able to monitor irrigation meters remotely for drought
compliance, which is important because Southern California is
experiencing the second driest year since 1905,” added Kalscheuer. “In
fact, the potential for this project to help reduce water usage was one
reason the Bureau of Reclamation awarded ALW a $1 million grant, which
will help lower project costs.”

Throughout the AMI vendor selection process, the ALW team was impressed
with the level of service and expertise they’ve received from Sensus.
“The Sensus team was great and extremely easy to work with,” said
Kalscheuer. “Everyone was knowledgeable about the technology and the
company stands behind its products. We’re excited about what the future
holds as we continue with our deployment.”

The software applications that comprise the AMI solution will be fully
managed offsite through Sensus
Managed Services. This approach to project deployment reduces
operational and maintenance costs and allows the utility to focus on
using the applications to better serve customers.

ALW management expects substantial operational benefits and improvements
in customer service once the project is completed. The benefits will
include faster start or stop for utility service, faster electric and
water meter readings and faster power restoration following unplanned
outages. Customers will be able to view their energy or water usage
online and, because the project will help control utility costs,
customers will continue to enjoy low-cost utility services from Azusa
Light & Water.

About Sensus

Sensus helps a wide range of public service providers—from utilities to
cities to industrial complexes and campuses—do more with their
infrastructure to improve quality of life in their communities. We
enable our customers to reach farther through the application of
technology and data-driven insights that deliver efficiency and
responsiveness. We partner with them to anticipate and respond to
evolving business needs with innovation in sensing and communications
technologies, data analytics and services. Learn more at sensus.com
and follow @SensusGlobal on Facebook,
LinkedIn,
Twitter
and Instagram.

About Xylem

Xylem (XYL) is a leading global water technology company committed to
developing innovative technology solutions to the world’s water
challenges. The Company’s products and services move, treat, analyze,
monitor and return water to the environment in public utility,
industrial, residential and commercial building services settings. Xylem
also provides a leading portfolio of smart metering, network
technologies and advanced infrastructure analytics solutions for water,
electric and gas utilities. The Company’s more than 16,500 employees
bring broad applications expertise with a strong focus on identifying
comprehensive, sustainable solutions.

Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion,
Xylem does business in more than 150 countries through a number of
market-leading product brands.

The name Xylem is derived from classical Greek and is the tissue that
transports water in plants, highlighting the engineering efficiency of
our water-centric business by linking it with the best water
transportation of all – that which occurs in nature. For more
information, please visit us at www.xylem.com.

Contacts

Sensus
Kim Genardo, +1-919-376-2566
[email protected]
or
Mark
Van Hook, +1-919-459-6481
[email protected]