Carrier-1’s Houston Business Continuity Customers Remained Online during Hurricane Harvey

Carrier-1 Data Centers Keeps Oil & Gas Pipeline Companies Operating

DALLAS–(BUSINESS WIRE)–Carrier-1 was happy to support Houston oil and gas pipeline companies
during Hurricane Harvey. With the risk of refineries underwater, it was
important for major oil and gas providers to avoid any risk of an IT
outage as well. To keep their online operations running, Shell Oil
Company proactively transitioned their data infrastructure to Carrier-1
in Dallas. Personnel identified as critical to operations from major
business units including Gas Trading, Fuels Sales & Marketing, Human
Resources, and Chemicals were able to keep working without skipping a
beat, despite not being able to get to their offices in downtown Houston.

More than 60 people from Houston were working in Carrier-1’s facility.
Clients’ families were housed in local hotels. Carrier-1 responded by
making everyone comfortable by hosting displaced family members for
lunch and by creating a kid zone to keep the families busy.

It’s critical to keep communication systems online during natural
disasters. Computer systems must stay operational to ensure that
corporate business operations run smoothly.

Travis Burgess, Building Services Manager of Shell Oil Company, Deer
Park, Central Business District and Remote Sites, oversees the diverse
groups of departments. “We were relieved to have access to
Carrier-1’s office space during Hurricane Harvey. The proactive
transition from our Houston headquarters to Carrier-1’s Dallas site
happened smoothly. Carrier-1 went above and beyond to support our
business continuity solution, allowing us to keep our business groups
running smoothly. Plus, they welcomed our families and made everyone
comfortable.”

The Dallas-Fort Worth area has been one of the top five U.S. markets for
data center demand for many reasons. Companies want to establish a data
footprint in Dallas, Texas, without the capital expenditures, liability
or long lead time that comes with a build. Whether it’s a primary site,
a secondary location for disaster recovery, or a tertiary point to
diversify their footprint, businesses typically want to turn up a data
center solution quickly and cost efficiently. The Carrier-1 building is
an SSAE 16 SOC 1 Type II audited facility and therefore supports
compliant requirements including PCI, HIPPA, FedRAMP, FISMA and
Sarbanes-Oxley.

About Carrier-1 Data Centers

Carrier-1 owns and operates a 106,866 square foot data center building
in Dallas, Texas. Customers may lease colocation space within the
building to utilize the redundant infrastructure and environment
controls to maintain 100% uptime while receiving access to over 95
network carriers. Multiple racks, Virtual-PODs, cages, private suites
and powered shell space is available now with plenty of space for
expansion. Carrier-1 is Colocation and Cloud Ready. Clients may also
leverage Carrier-1’s private data center suites for a private, dedicated
suite within their colocation building. For more information www.carrier-1.com

Contacts

The TransSynergy Group
Donna Hegdahl, 972-717-3500 ext. 222
[email protected]