APS Customers Have More Opportunities to Save with Next Generation of Energy Efficiency Programs

New plan focuses on targeted conservation during peak hours

PHOENIX–(BUSINESS WIRE)–Arizona Public Service (APS) has proposed a new plan that rewards
customers for targeted energy conservation and provides more
opportunities for customers to save with APS’s new rate plans.

For years, APS
has successfully promoted the benefits of energy efficiency through an
array of customer programs. With traditional energy efficiency measures
like LED light bulbs and energy efficient appliances now commonplace,
APS is pursuing the next generation of energy efficiency.

“Our plan includes a number of new programs that have the potential to
save customers money,” said Stacy
Derstine, APS Vice President of Customer Service. “We’re proposing
incentives for smart thermostats, electric vehicle charging
infrastructure and water heater timers, and more education on how to
better manage home energy use. The result is increased choice and
control for customers when it comes to their energy usage.”

APS’s new program offerings would reward customers for conserving power
when it’s most expensive (3-8 p.m.) and incentivize using power when
Arizona’s solar resources are abundantly producing energy. In addition
to helping customers save by conserving during peak demand hours, this
targeted energy efficiency approach can help better integrate renewable
resources and delay the need for future infrastructure. The programs
work hand-in-hand with APS’s new rate plans to help customers achieve
maximum savings.

“Energy efficiency is already embedded in our culture, and consumers are
looking to take the next step and make smart homes, electric vehicles
and other advanced technologies mainstream. We want to help them achieve
that goal,” Derstine said.

APS is offering a suite of programs that transcend the traditional
energy efficiency programs, including energy storage, demand response
and load management programs.

Specifically, there will be new incentives and/or increased
opportunities for:

• Smart thermostats;
• Electric vehicle charging infrastructure;
• Electric school buses and charging infrastructure (as part of the
  Schools Pilot 2.0);
• Energy storage (increase in funding for our existing program from $4
  million to $6 million); and
• Water heater timers.

Additionally, many of APS’s current rebates will continue, including:

• Residential HVAC;
• Home Performance with Energy Star;
• Residential New Construction; and
• Solutions for Business.

While APS’s plan outlines rebates and incentives available to customers,
it also proposes an education component that will help guide customers
on how to make the most of the new APS rate plans. There are a number of
ways for customers to save money, including home pre-cooling, shifting
the use of appliances to off-peak hours, and staggering the use of major
appliances. APS offers proactive alerts which give customers timely
information – via text or email – on all things related to outages,
usage and billing. These alerts can help customers manage their energy
costs. Customers also can learn their energy savings potential by taking
advantage of the Energy Analyzer survey on aps.com and receive
customized tips.

“Customers want opportunities to manage their energy bill, and we are
providing programs, education and behavioral tips to help them do so,”
said Derstine. “Combined with our new rate plans, we are taking an
innovative approach to help customers save money and reduce peak
demand—a win-win for everyone.”

APS
serves about 2.7 million people in 11 of Arizona’s 15 counties, and is
the Southwest’s foremost producer of clean, safe and reliable
electricity. Using a balanced energy mix that is nearly 50 percent
carbon-free, APS has one of the country’s cleanest energy portfolios,
including both Palo Verde Generating Station and renewable energy. The
company is also a proven leader in introducing technology and services
that offer customers choice and control over their energy consumption.
With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle
West Capital Corp. (NYSE: PNW).

Contacts

APS
Media Contacts:
Anna Stewart, (602) 250-2104
Jim
McDonald, (602) 321-3738
Analyst Contact:
Stefanie Layton,
(602) 250-4541
Website: aps.com/newsroom