American Water Resources Launches Service Line Protection Programs in Yonkers, NY

VOORHEES, N.J.–(BUSINESS WIRE)–American Water, the largest and most geographically diverse publicly
traded U.S. water and wastewater utility company, announced today that
American Water Resources (AWR) has launched a partnership with the city
of Yonkers, NY to provide optional water and sewer line protection
services for homeowners.

American Water Resources will provide educational information on
residents’ responsibilities for the water and sewer lines on their
property. Under the partnership, homeowners now have the option to
enroll into these affordable protection programs that help provide peace
of mind and a way to pay for repairs to water and sewer service lines
that may not be covered under homeowners’ insurance or standard home
warranties. *

The Service Line Protection Programs offered include:

• Water Line Protection Program
• Sewer Line Protection Program

American Water Resources will establish a local contractor network and
manage all claims. Program enrollees will receive 24-hour support via a
toll-free hotline and a one-year warranty on all covered repairs with no
forms to submit and no deductibles.

“Oftentimes, the costs and responsibilities of repairing water and sewer
lines come as a shock to homeowners, who may struggle with unexpected
expenses,” said American Water Resources President Eric Palm. “American
Water Resources has offered our programs to residents in New York City
since 2013, saving homeowners there nearly $84 million in repair costs.
We are proud to offer our water and sewer line protection programs for
Yonkers and look forward to serving our new customers.”

Details about these programs and how to enroll will be arriving in the
mail for eligible homeowners beginning the week of June 12, 2017.
Information is also available by calling 866-315-4476.

*American Water Resource is acting as an independent corporation, not
an agent of the city of Yonkers, which does not assume responsibility
for the actions of American Water Resources.

“We are excited to partner with American Water Resources to provide our
customers an affordable and easy way to protect themselves from
unexpected service line repairs,” said Mayor Mike Spano, Mayor of the
City of Yonkers. “Through this program, eligible Yonkers homeowners will
now have access to American Water Resources’ protection programs, which
can help provide peace of mind if a service line problem occurs.”

About American Water Resources

American Water Resources offers Service Line Protection Programs to
homeowners in 43 states and Washington, D.C., and currently services
more than 1.6 million contracts. The company has been providing
protection programs for more than 15 years. More than 9 out of 10
customers are satisfied and the company holds an A+ Rating from the
Better Business Bureau. American Water Resources also provides its
Protection Programs to homeowners through municipal partnerships with
the New York City Department of Environmental Protection, Orlando
Utilities Commission, Nashville Metro Water Services and others.

American Water Resources is part of American Water Enterprises, a
market-based subsidiary of American Water. For more information, visit
the American Water Resources website at AWRUSA.com.

With a history dating back to 1886, American Water is the largest and
most geographically diverse U.S. publicly-traded water and wastewater
utility company. The company employs more than 6,700 dedicated
professionals who provide regulated and market-based drinking water,
wastewater and other related services to an estimated 15 million people
in 47 states and Ontario, Canada. More information can be found by
visiting www.amwater.com.

Contacts

American Water Resources
Richard G. Barnes, 856-782-2364
Corporate
Communications Manager
[email protected]
or
Office
of the Mayor
Christina Gilmartin, 914-377-6300
Director of
Communications
[email protected]